1. Why can’t I log in with my LearnOutLive Books account?

If you already have an account at LearnOutLive Books you will have to create a new account for LearnOutLive Chat Stories. The same email address can be used for both.

2. How can I change my email and password?

Open a story, go to your user settings icon and find the edit icon: icon

There you can change your email and password:

3. How can I delete my account?

Go to your user settings (1) and look for the “delete my account” link at the end of the page.

Note: This will permanently delete your account and all your data. Proceed with caution.